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Hotel Accident Claims

Our free claims guide is to help victims who have suffered a injury due to a accident in a hotel. Our solicitors are here 7 days a week to start your claim for compensation.

Whether you’re staying in a hotel for business or pleasure, it is supposed to be a place that you can put your feet up and relax, not having to worry about anything to do with health and safety. This means that any accident, when it happens, is even more of a surprise.


If you have suffered an accident in a hotel and it wasn’t your fault, call us on 0121 565 4317 or use our online claims form to arrange your free, no obligation consultation.


Common Hotel Accidents

There are a wide range of different types of hotel accidents, much as there are a huge range of accidents that occur at home. Some of these include:

  • Slips, trips and falls. Slips, trips and falls could happen at any time, but if you are in a location where insufficient care has been taken to preserve your safety, you may be eligible for compensation. This includes if handrails are missing or wet floor signs are missing or obscured.

  • Swimming pool accidents. Hotels are responsible for your safety when you are using any of their amenities, not just when you are in the corridors or your room. This means that they may be considered responsible if you have an accident in the gym, swimming pool or sauna, for example.

  • Food poisoning. Hotels and restaurants are responsible for looking after your safety and ensuring that the food you eat is prepared in a hygienic manner in a clear and suitable environment. Food safety standards may differ between countries, but all food companies you may purchase from should be adhering to the local requirements. Making a claim for food poisoning abroad as a result of meals offered as part of a package holiday can be easier than if you are a lone tourist, but you are entitled to compensation for any food poisoning sustained in a hotel in any case.

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Can I Make A Compensation Claim For My Hotel Accident?

Following your accident, the thought of making personal injury claims can be intimidating. We are here to help you understand the process and the requirements of the legal system. In order to make a compensation claim for your personal injury following a hotel accident, several things need to be true.

  • There must be someone who is to blame for your hotel accident. You can only make a claim for personal injury if someone had a responsibility to prevent or mitigate the situation you found yourself in (make the injury less severe) and failed to do so. If your hotel accident could have been foreseen by the hotel management and was not prevented, you are likely to be able to make a claim.

  • You must usually know who you consider to be to blame. There are a few circumstances where you may be able to make a claim against an unknown person, for example following a ‘hit and run’ car accident where you cannot identify the driver. In most normal circumstances such as a hotel accident, however, you will need to know who you are claiming against before we can begin your claim.

  • You must have sustained an injury and/or loss as a result of your hotel accident. The injury you sustain as a result of your hotel accident need not be entirely physical in nature, as it is also possible to claim for psychological difficulties that have occurred as a result of your accident. Your claim amount is not limited to the immediate physical or psychological injuries you have sustained, but you cannot claim for near misses or accidents that did not lead to any actual consequences.


What If I Can’t Afford Legal Advice For My Hotel Accident Claim?

Many people worry about huge legal fees piling up if they make a claim for compensation following their hotel accident and injury. We don’t believe that justice should only be available to those who can afford to pay up front. This is why we offer our services on a no win no fee basis for the vast majority of our hotel accident claim clients. With a no win no fee arrangement in place, we are able to act on your behalf and get you the compensation you deserve as a result of your hotel accident, without you having to pay a penny up front. Best of all, we only get paid a percentage of your compensation payment, meaning that if we are unable to get you the compensation you deserve, you won’t have to pay a penny.


How Much Compensation Am I Likely To Receive For My Hotel Accident Claim?

It is not possible to give estimates for how much compensation you can expect to receive following your hotel accident compensation claim without knowing the unique details of your case. This is because only part of the compensation you receive is based on the nature of the injury you receive.


Compensation in all personal injury claims is made up of several factors. The first relates to the nature of the injury itself and is designed to compensate you for the pain and suffering you have experienced as a result of your injury. The amount of compensation you might receive for this is set by the Judicial College (a national governing body) and is in broad ranges. The ranges are deliberately very wide, to allow for the huge variation in injuries and prognosis (the likelihood of getting better).


The other part of your compensation claim comes from the costs and losses you might have suffered as a result of your hotel accident and injury. These might include having to make changes to your home (or even having to move to a new, more accessible, home), employing a carer to look after you and any other costs associated with your care and rehabilitation. If you are unable to work as a result of your injury, or if you have to change careers, you may also be able to claim for loss of earnings and loss of potential future earnings.


What If My Hotel Accident Happened Abroad?

If you have been injured as a result of someone else’s negligence or carelessness, you are able to make a claim for compensation almost anywhere in the world. The process, the amount you can claim and the types of evidence that may be required might be different to those expected in the UK, depending on where in the world your hotel accident occurred, but the principle that you should receive compensation if someone else has not taken sufficient care with your safety is almost universal.


In order to make a claim for compensation for your hotel accident outside of the United Kingdom, in almost all cases you will need to put that claim forward in the courts (and therefore under the legal system) of the country in which the hotel accident occurred. This makes sense, as owners of bars, hotels and holiday attractions can only be expected to adhere to the laws of the country they are in. Working within a foreign legal system can be daunting. If you think that you might need to make a hotel accident claim in a foreign legal system, we highly recommend getting expert legal advice first by calling us on 0121 565 4317 or use our online claims form.


The process of making a claim for a hotel accident abroad is likely to be complex and time-consuming. It is important that you discuss with us whether we may be able to offer our services on a no win no fee basis or, if not, what alternative funding options may be available.

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How Are Hotel Accident Claims Started?

Making a hotel accident compensation claim follows the same pattern as making any other personal injury compensation claim. This means that we will:

  • Notify the owner of the hotel and their insurance company that you are making a hotel accident compensation claim following your hotel accident and injury.

  • Ask the hotel management to accept liability for your hotel accident or injury. This is the legal term for them accepting the blame for what happened and is the basis of your hotel accident compensation claim.

  • Gather evidence to support your claim that the hotel management did not take sufficient care to protect your health and safety and that they should, therefore, accept liability.

  • Negotiate on your behalf to agree the compensation amount once liability has been agreed. It is important to know that, although we conduct these negotiations for you, we are doing them on your behalf and you remain in control at all times. We will let you know each time the other side makes an offer of compensation, even if our advice is going to be that you should refuse it. We will give you our expert claims opinion based on our years of experience working on hotel accident compensation claims as to whether the offer of compensation is fair or not. Although we will give you our advice and recommendations, the final decision is, and will always be, yours as to whether to accept or reject any offer of compensation.


If you are thinking of making a hotel accident compensation claim, call us on 0121 565 4317 or claim online to arrange your free, no obligation consultation.

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