Our coach injury claims guide is to help victims who have suffered a injury because of an accident that happened on the coach. Our solicitors are here 7 days a week to start your accident claims.

Coach accidents are very rare, but they can be particularly frightening. You have no control over the accident and can do little to protect yourself. The injuries from a coach accident can also often be more severe than those in a car accident because you will not have same degree of protection from airbags and full upper-body restrain from the seatbelts.

If you have been in a coach accident, it is extremely likely that it was someone else’s fault, meaning that you should be able to claim compensation for your injuries. Call us on 0121 565 4317 or use our online claims form to arrange your free, no-obligation consultation. Our expert team of personal injury claims solicitors are happy to talk through the process of making a coach accident claim and discuss the amount of compensation you might be able to expect.

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Although coach accidents are rare, they do happen. There are a few situations that appear to come up more commonly, including:


Falls as a result of the coach starting or stopping suddenly. You have a responsibility for your own safety on a coach. It means that you are expected to take the first seat that is available for you. If you have not yet reached a seat or if you have a visible impairment that makes you more susceptible to falls, the coach driver should not move off. If you suffer an injury following a fall as a result of a coach driver not taking sufficient care, you may be able to make a compensation claim for this accident.

Objects falling on you or into you.

Sudden starts and stops of the coach can lead objects to fall, either from overhead storage or along the floor. These objects can cause abrasions, bruises, or even broken bones. If the driver’s actions have contributed towards the accident, you are likely to be entitled to compensation for your injuries.

Minor road traffic accidents:

Although coaches are usually a very safe mode of transport, minor road traffic accidents will still occur involving coaches. Minor road traffic accidents, such as small bumps, will rarely lead to significant injuries for seated passengers on a coach. It is still possible for coach passengers to suffer whiplash injuries, bruises, abrasions, sprains, strains, or even broken bones. Injuries are more likely with standing passengers, but the range of potential injuries is very similar.


Assaults on coaches and other forms of public transport are thankfully very rare, but they can be particularly distressing. If you assault on a coach or other form of public transport, you may be eligible for compensation from the criminal injuries compensation scheme. This can be a complex and time-consuming process. But we can help you with your claim through this scheme as well.

Major road traffic accidents:

Major road traffic accidents involving coaches can be more serious than those involving normal domestic vehicles. This is because there is significantly more space in coaches for objects to gather momentum before they hit you. You may also be thrown around the inside of the vehicle. This means that there is a significantly higher risk of serious injuries, such as spinal injuries, concussions, and broken bones. If you meet a road traffic accident while traveling on the coach, you are eligible for compensation for your injuries. These accidents include high-speed collisions or tipping over in high winds or as a result of cornering too quickly.

Injuries you can claim for:

The injuries that you might be able to make a claim for following your coach accident are the same as those for almost any other road traffic accident. These include:

  • Whiplash
  • Broken bones
  • Head injuries
  • Spinal injuries
  • Sprains and strains

This is not an exhaustive list. If your injury is not covered here, call us on 0121 565 4317 or use our online claims form. We will listen to what happened to you and give you expert advice as to the likelihood of us winning your case, as well as the amount of compensation you could expect as a result.

How To Make Your Coach Accident Claims

Making a coach accident claim follows the same steps as any other personal injury claim

  • We will write to the person or organization responsible for your accident, notifying them that you are making a personal injury claim for your coach accident. In this letter, we will ask them to admit that they were at fault for your accident (this is called accepting liability), outline the basics of your case, and give them a deadline to respond to us.
  • If they accept liability for your coach accident, we would then move on to the next step. If, as often happens early on in a claim, they do not accept that they were at fault for your accident (this is known as disputing liability), we will gather evidence to support your claim. This can be easier if we have access to photographs, videos, or contact details of witnesses if you were in a position to gather those at the time or shortly after the event. If you were not in a position to arrange that, as most people are not, we will set about finding the evidence we need. This could be through witness statements, arranging for experts to go the site of the accident, and prepare a report or by getting copies of any police report, for example. The majority of cases in which liability was disputed initially end with the other party accepting liability once they are shown the evidence we have gathered.
  • Once both parties agree, we will discuss how much compensation you deserve on your behalf. Although we will be conducting the negotiations, you will still have total control. We will inform you of every offer the other party make and give you our expert opinion as to whether the offer is a fair one or not. Often, parties make a much lower offer than you deserve as their first offer (known as a lowball offer). It is to see whether you will accept it. With our help, you can be sure that you are getting the full amount that you deserve. Although we will advise you regarding each offer, the decision about whether to accept or refuse will always be your decision and we will never try to pressure you in any way.
  • It is extremely rare that liability and the amount of compensation cannot be agreed between the two parties. If you are unfortunate enough to end up being one of those very rare cases, your case may need to go to court to find an agreement. If this happens, we will be with you throughout the process, making sure that you are fully informed about what is happening and why. The friendly support of our experienced team can make all the difference to how stressful your court appearance might be.

Compensation Amounts For Coach Accident Claims

The amount that you can claim differs depending on a variety of factors. These include the severity of the injury, how much it has affected your life, and how it much it has cost you financially. The point of compensation is to try to get you back to your normal life. The worse the injury, the more compensation you deserve.

We will always make sure that we inform you from the start how much compensation we believe you deserve. It depends on the information you tell us. During the negotiations, we will explain the reasoning behind the offer made by the other side and let you know whether we think that it is a reasonable offer. No matter what advice we give you, it is always your decision whether to accept an offer of compensation or not. We will support you through the whole process.

Coach Accident Claims

Can I Make A No Win No Fee Coach Accident Claim?

Making a compensation claim for personal injury following a coach accident is less difficult that you might have imagined. The first thing to do is to call us. Dial 0121 565 4317 or claim online to arrange a free, no-obligation consultation. During this short conversation, we will listen to your story. We will ask the causes of your accident, the full extent to your injuries. Also, the way in which these injuries have impacted your life. Once we have information, we will give you the best advice as to your chances of winning your case. We will also tell the amount of compensation you can expect to receive.

We will also discuss the options open to you to fund your coach accident claim. Most of our clients are able to receive our services on a no win no fee basis. This means that there is no need to pay anything upfront. Our fees are capped at a percentage of your compensation payment. If we are not able to obtain compensation for you, you will not owe us a penny. This means that you can make a coach accident claim without putting yourself at financial risk. We will not leave you financially worse off as a result of making a claim. You will always receive the majority of any payment that you received. Once both parties agree a no win no fee arrangement, we will be able to work on your behalf.

Contact us:

Make a coach accident personal injury claim and discuss a no win no fee arrangement. Call us on 0121 565 4317 or use our coach accident claims form for a free call back. Our expert team of personal injury claims specialists will discuss the details of your case. They will guide you through the process in a free, no obligation consultation.